These terms cover Pendling's desktop apps, Pendling for websites (the dashboard, the widget, the Shopify app and the WordPress plugin) and Pendling Pro. By using them, you agree to these terms.
Your account
Keep your sign-in email secure; you're responsible for what happens in your account and on the websites you add. You must have the right to add Pendling to those websites.
Using Pendling for websites
- Don't use Pendling to mislead or harm people: no fake prizes, scams, malware, or content that's illegal where you or your visitors are.
- Coupons, prizes and offers shown by your campaigns are yours to honour.
- If you collect leads, you're responsible for having a lawful reason to, telling visitors how you'll use their details, and following the privacy and marketing laws that apply to you.
- Don't try to break, overload or get around the limits of the service.
Plans and payment
- Each website has its own plan. Paid plans renew monthly or yearly until you cancel; a cancelled plan runs to the end of the period you paid for.
- When a website goes over its page views, we email you at 80% and 100%, then give 7 days' grace before campaigns pause until the next month or an upgrade. Nothing is deleted.
- Website plans paid from the dashboard are sold through Dodo Payments, our reseller and merchant of record, which takes the payment and handles any sales tax or VAT, included in the price. Prices are set in US dollars; you can choose to pay in your local currency at checkout, in which case a currency conversion fee, shown before you pay, is added (some plans are paid through Razorpay instead; on Shopify or Wix, through your Shopify or Wix bill). Their terms also apply. Plans renew automatically each month or year until cancelled; cancelling keeps your plan until the end of the period you've paid for. Prices may change; we'll tell you before a change affects your plan.
- Desktop Pro is a one-time purchase. It's a licence key sold through Dodo Payments (our reseller and merchant of record), for up to three computers, on Mac, Windows (from this site or the Microsoft Store) and Linux. In the Mac App Store version, it's bought in that store. Refunds follow the rules of whoever took the payment.
Your content
Your campaigns, images and leads stay yours. You let us store and show them only to run Pendling for you. The desktop apps, the widget, the charms and the Pendling name remain ours.
Our artwork and software
Pendling's charms and their artwork (the 3D and photo-real pictures, their looks and moving parts), its sounds and music, its animations, the apps, the website widget, the website and their code are the work of Neurelic Labs Private Limited and protected by copyright. "Pendling" and its logo are our trademarks. Using Pendling gives you a personal licence to use them in Pendling, and nothing more. In particular, you may not:
- download, copy or extract the charm pictures, sounds or code to use them anywhere else, or to make, sell or share your own version of Pendling or of its charms;
- take apart, decompile or copy the apps or the widget, except where the law allows it regardless of this;
- use the Pendling name or logo, or anything confusingly like them, for your own product.
Our charm pictures carry an invisible fingerprint that identifies them as ours even when resized or recoloured. We act on copies, including by asking app stores and hosts to take them down. To ask about using our artwork, contact us.
Sharing in the Community
Anyone with a Pendling account can share a picture or GIF of their art or product in the Community, with their Instagram username. When you share one:
- It must be your own work, your shop's product, or something you have the rights to share. No logos, characters or artwork that belong to someone else.
- No nudity, violence, hate, harassment, scams, or anything illegal where you or the people who see it are. No ads for things other than your own art or products.
- The Instagram account must be yours or your shop's.
- You let us show it in the Community, on pendling.app and in the Pendling apps, and let anyone hang it as a charm for their own use. It stays yours; delete it from your share page at any time and it leaves the Community.
- We check every charm by hand before it's shown and may decline or remove one at any time. Visitors can report a charm; reported charms are taken down until we've looked at them again.
- To report something that's yours (a copyright claim), contact us with a link to the charm and we'll act on it quickly.
Partner programme
Partners earn 20% of what websites pay us when their owners signed up through the partner's link, for each website's first 12 months. We pay monthly to the partner's PayPal or Wise account once the total is over US$50, after refunds and chargebacks. Referring yourself, ads that bid on the Pendling name, and spam don't count. We may change these terms with 30 days' notice; what's already earned is kept.
Availability and changes
We work hard to keep Pendling running and fast, but it's provided as it is, without guarantees that it will never be interrupted. We may improve or change features; if we ever stop a paid service, we'll give you notice.
Liability
As far as the law allows, we're not responsible for indirect losses, and our total responsibility for any claim is limited to what you paid us in the 12 months before it.
Ending
You can stop using Pendling and delete your account at any time. We may suspend accounts that break these terms, telling you why when we can.
Contact
Questions about these terms: email us.